Saturday, July 7, 2012

Resolving RokuHD and Netflix

Just moved back from 12 years in Tokyo and one of my very first purchases was the RokuHD I picked up on Amazon!  Just couldn't picture this tiny little box streaming 720p into my 42" TV.

 So immediately after set-up I signed up for Netflix via my computer and went thru the RokuHD Netflix sign-on  

Entered my Netflix email address and password but it didn't go thru. Retried it and still no go.  Then started a chat with RokuHD online help and got it resolved!  Simply uninstall Netflix from RokuHD, plug out the RokuHD box and wait for 5-10 seconds.  Reconnect then reinstall Netflix.  Now open up Netflix and log in again with your Netflix email and password.  Bam!  It worked with no problem at all.

Hope this helps as I couldn't find an answer online myself.  One tip... you don't need to put any activation codes or anything on the Netflix.com website via your computer.